Of course, we're here to support your success!
Whilst we don't like to see you go we understand that your business will most likely outgrow our small business platform at some point. When this happens we begin a process called the Package & Release Service. This service gets all your data including your website files ready for hosting in a more suitable environment. Simply let our support staff know and we'll get your site prepared for you ASAP.
Nb. unless your account has reached a natural milestone (normally after 12 months) there will be a nominal charge for this service, priced at the current rate.